Southwest Digital Systems are proud to announce that we took home the award for Service Excellence at the Sedgemoor Business Awards on Thursday 20th March 2014
An excerpt from the Sedgemoor Business Awards Website describles this award as:
This award recognises a business that is committed to service excellence throughout the entire business.
Service excellence can be recognised across all industry sectors. For example, a B2C based business must demonstrate how the service offered to each and every customer is of an impeccable standard. A manufacturing business, on the other hand, might choose to provide details on how its products continually meet or exceed customer expectations, and how it puts quality at the very forefront of the business.
A service-based business which has made significant improvements to its service performance would also be eligible to enter.
As well as being able to demonstrate exceptional customer service, the business will also need to show the judges what steps they have taken to ensure they effectively understand their customers and their needs.
We would like to thank the whole team Nigel, Dean, Paul, Simon, Dan, Jon, Harry and Tara, who have done sterling work to achieve this brilliant accolade.
Pictured above are Paul, Nigel, Dean and Simon at the Awards Ceremony
It gives us great pride and pleasure to announce that we have been awarded the 4 Star Service Accreditation from our main supplier Konica Minolta.
We have reached the required service and customer service levels that have only been achieved by a select few dealers across the UK.
This wouldn't have been awarded without the dedication and hard work of our service team of Jon Wooler, Harry Hole, Dan Sanyasi and Paul Macfarlane. Special thanks also go to Dan who has driven this project forward brilliantly.
Well done everyone!
The best news of all, is that the standards of service and support offered to you the customer just gets better and better!
Celebrating 11 Years of Trading