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Do you know how safe your photocopier, printer or scanner is?

on Friday, 05 February 2021. Posted in News

Do you know how safe your photocopier, printer or scanner is?

Do you know how safe your photocopier, printer or scanner is?

Do you know how safe your photocopier, printer or scanner is? And why should you care? At SDS we think you should be thinking about these three questions and here's why: Security is still a hot topic!

 

 

GDPR guidelines for the protection of personal data and malware / cyber attacks such as the infamous WannaCry infection wave or the DarkHotel as a spy in the hotel room, make users very insecure.  

Alarming statistics about the threats in the office environment .

 

    • on average every 39 seconds a hacker attack takes place
    • 230,000 new malware is produced every day, and the number is expected to grow further
    • For example, a telecommunications company registered up to 46 millions of cyberattacks per day
    • A 3/4 of the companies have clearly felt the consequences of such hacker attacks:
    • Critical business data and applications have been lost
    • Access to your computer data centre could be restricted for several days


It is no longer a question of whether a company is targeted by an attack. It's much more about when and how you're 

 

Sources: The Quocirca Global Print Security Landscape, 2019 Report & Disaster Preparedness Council, FEMA & cybintsolutions.com, Deutsche Telekom AG 2019 .

 

A significant security risk,  which is often completely underestimated, is document and information processing via the MFP/Photocopier. Virtually all printing device vendors offer a variety of security features for their MFPs. Most competitors in the market use whitelisting as the highest security level for MFPs. The whitelist functionality often suggests a partnership with an anti-virus provider. Which is often technically not the case. BUT: Only Konica Minolta's virus scanning solution in cooperation with Bitdefender offers comprehensive protection for your MFP, making it unique in the market.

What makes Bitdefender`s virus scan unique for bizhub devices? .

 

    • All-round carefree subscription: once paid, always usable and secure (for the entire MFP service life)
    • Bodyscan for the MFP: Full fluoroscopy of documents and files (and not just superficially)
    • Scan in real time and on request (as you wish)
    • Automatic updates of the virus scan installation for being always protected against the latest viruses
    • Display of virus scans, so you can see everything at a glance

 

SDS are proud to be Cyber Essential accredited, something many of our competitors are not. This helps us guard against the most common cyber threats and reduce your risk by at least 80%. It also demonstrates our commitment to your cyber security.  



We can supply this with any of the new range of machines at an extremely competitive price especially when you consider what the alternative may cost! To find out more please contact us on 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

Coronavirus (COVID-19) Lockdown 2021 Update from SDS:

on Friday, 08 January 2021. Posted in News

Coronavirus (COVID-19) Lockdown 2021 Update from SDS:

Coronavirus (COVID-19) Lockdown 2021 Update from SDS:

Blog Dec 2020

 

Coronavirus (COVID-19) Lockdown 2021 Update from SDS:

 

We continue to do all we can to keep our support running as smoothly as possible during these extraordinary and difficult times. As you will be aware the Government has introduced a national lock-down in response to the coronavirus outbreak.

We are currently operating as normal with no impact on our regular service. 

Our engineers have been supplied with Isopropanol cleaning kits, appropriate PPE and up to date advice for general conduct on site. We would appreciate that all clients that require a visit respect social distancing rules at all times and where installations are carried out vacate that area whilst equipment is sited. 

All machines will be fully cleaned before leaving for installation and where possible we will remotely install drivers and scan information and pre-install network information.


Customer Support will be as per our normal hours.

Thank you for your ongoing support through these challenging times, if you have any questions please don’t hesitate to contact us on 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

 

 

 

 

The ever-changing business landscape

on Monday, 21 December 2020. Posted in News

The ever-changing business landscape

The ever-changing business landscape

Blog Dec 2020

 

The ever-changing business landscape

 

Over the last few months we have all had to adapt to an ever-changing business landscape.

Advice, rules and guidelines change at short notice, creating fresh challenges that need fresh ideas to resolve them. Many businesses are balancing home working with the traditional office set up.

Our long-standing partnership with Konica Minolta (the leading supplier of desktop, large workgroup photocopiers, printers and scanners), combined with our unrivaled service support and transparent pricing, means that SDS offer the most robust business packages available in the southwest.

Our expertise gives businesses the ability to scan hard copy documents to individual or multiple email addresses, so the morning post can still be distributed whether staff are home or office based. 

Printing has become more important as certain clients need one time use documents such as menus and checklists, this increases volumes and if printed on high running cost desktop devices could also be dramatically increasing your spend levels.

SDS specialise in giving businesses large and small, greater flexibility, efficiency and control, saving them time and money. 

 For a free consultation please call us on 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

 

 

 

 

Our office Christmas opening hours are:

on Friday, 18 December 2020. Posted in News

Our office Christmas opening hours are:

Our office Christmas opening hours are:

 

Our office Christmas opening hours are:

 

CLOSED from Midday 24th December

 

RE-OPEN 9:00 am 4th January 2021

 

For service support call 01278 723784

 

We would like to thank our customers for their continued support and wish you a healthy and happy new year.

 

 Merry Christmas Everyone!

 

 

 

 

The Return To The Workplace

on Wednesday, 16 September 2020. Posted in News

The Return To The Workplace

The Return To The Workplace

 

The Return to the workplace

 

The return to the workplace has created a number of challenges to organisations that need fresh ideas to overcome. The current situation requires home working alongside traditional office setups.

 

We have adjusted our offerings giving clients the ability to scan hard copy documents to individuals email addresses to ensure the morning post can still be distributed, whether in the office or at home. Also, invoice approval workflows can be created and make sure documents are not lingering in staff In-Tray’s awaiting sign off, these can be electronically actioned with a few easy steps.

 

Printing has become more important as certain clients need one time use documents such as menus and checklists, this increases volumes and if printed on high running cost desktop devices could also be dramatically increasing your spend levels.

 

Print release is another area of concern, businesses do not want staff congregating around the printer or copier collecting jobs. We can configure secure and safe collection with no touchscreen interaction at all via a stylus, swipe card or mobile app. We can even manage home print usage with our PaperCut software.

 

We also have seen a large uptake in our desktop units that give all the functionality of the larger devices and can be ran at a fraction of the conventional desktop cost.

 

For a free consultation please call us on 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

 

 

 

Return to the Office Planning

on Friday, 05 June 2020. Posted in News

Return to the Office Planning

Return to the Office Planning

 

Return to the Office Planning

 

We hope you are all keeping well.

 

 

Are you reviewing your office processes or planning your return to the office?, looking to make the office covid19 secure? The attached document could be useful for you and your team.

 

Office equipment is often shared by several users, this will need to be considered in your return to the office strategy.

 

Some office equipment can be sensitive to certain cleaning products especially those that contain solvents.

 

We’ve been using AF Isoclene for years on the copier screens, here’s a link to their site www.af-net.comwww.af-net.com and a link to the product iso250_Isoclene

 

As some of you may have already seen from our previous blogs and social media pages Konica Minolta also have a remote access app that’s free of charge and very easy to use, it allows the user to take control of the operating screen of the copier via their personal mobile, this has to be either an iPhone/iPad or Android based device.

 

Konica Minolta are also recommending users have their own personal styluses.

 

Please look at the Associated Article link below for more information.

 

Don’t forget to take a look at our blog page over the next few weeks for more updates or if you can’t wait for the next blogs and would like more information on how we can help please contact us on 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

We hope this helps and stay safe.

 

 

 

 

The Return to the office – Second Post

on Monday, 11 May 2020. Posted in News

The Return to the office – Second Post

The Return to the office – Second Post

 

The Return to the office – Second Post

We hope you are all keeping well and the plan for the return to the office is going as well as can be expected.

 

Our previous post covered the A4 machines we offer. These can be great for home, and offices alike as they have fast print speeds, some offer scanning functionality and they are easy to setup and use. Plus they are all backed up by our service team and automatic toner replenishment system, making for hassle free print, copy and scan.

 

This post will focus on our first inbuilt tool this is Konica Minolta’s User Box feature, this is included with most devices. The user boxes can be configured for each user or each department. The user box can be configured to hold a print job electronically until it's released for collection when the user walks up to the device.

 

This would reduce the need to collect each print job individually so would help keep down the amount of traffic to/and around the copier as users would be able to pick a time to collect their print jobs. This would greatly reduce the risk of the copier becoming a bottleneck for users.

 

To help further Konica Minolta have developed a simple application (bizhub RA) that can be used with Apple IOS and Android devices to control your photocopiers functions print, copy and scan from your personal mobile phone or tablet. This will mean users don't have touch the screen of the photocopier and can release print jobs, send to scan destinations and perform all tasks safely and securely from their own mobile device.

We’ve created a how-to guide for User Boxes that can be found at the following link:-

 

To view https://foldr.sdsltd.uk.com/public/5M9K8

 

(This link has been shared using Foldr this will be one of the tools we will showcase in one of the following posts :-))

 

Obviously, most businesses aren’t running at full capacity and that is certainly true for ourselves I hope we have been able to support your business to an acceptable level during this challenging period and assure you we will continue to do so. We will also try to implement any changes as swiftly as possible but please be understanding that we are all finding our way in this emerging new business landscape.

 

We hope this helps, don’t forget to take a look at our blog page over the next few weeks for more updates or if you can’t wait for the next blogs and would like more information on how we can help please contact us on 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

The Return to the office.

on Monday, 11 May 2020. Posted in News

The Return to the office.

The Return to the office.

 

The return to the office, can SDS help?

Do you have a plan for the return to the office, how will this work? How will social distancing be managed? How will this affect productivity? I’m sure you all have a lot of things to consider.

 

Well, help is here.

 

Over the next few week's we will be releasing a series of bulletins on our blog we hope to show how our devices and software packages can reduce the risk for employees and help you keep productivity high within the office.

 

We have a range of tools that may be useful for you and your team, some are included within your current devices and we will be posting how too documents to show you how these features are switched on and used.

 

Some of the tools would be additional but will help you manage the office better and reduce risk not only while we must keep apart but also when social distancing is lifted.

 

We would like to let you know that we now offer A4 desktop printers and multifunction machines. These machines would be provided with the same all-inclusive support as the larger office devices we supply. Automatic toner replenishment would also be provided.

 

As well as being fully supported the Konica Minolta A4 range offers excellent print quality, extremely low running costs, fast print output speeds, extremely quick scan to email, folder or web hosted systems.

 

We have a certain number of these machines that we can provide on a short term three month minimum rental. Alternatively, some organisations are seeing the benefits in productivity and reduction in costs that come from providing these machines for staff use and are taking a more long-term view and adding these to 3 or 5 year rental.

 

Obviously, most businesses aren’t running at full capacity and that is certainly true for ourselves I hope we have been able to support your business to an acceptable level during this challenging period and assure you we will continue to do so. We will also try to implement any changes as swiftly as possible but please be understanding that we are all finding our way in this emerging new business landscape.

 

We hope this helps, don’t forget to take a look at our blog page over the next few weeks for more updates or if you can’t wait for the next blogs and would like more information on how we can help please contact us on 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

 

SDS – Updated - Covid 19 Information

on Thursday, 26 March 2020. Posted in News

SDS – Updated - Covid 19 Information

 

 

SDS – Updated - Covid 19 Information:

Further to the announcement by the UK Government on Monday evening we can confirm that all SDS employees are now working from home. We have made the decision that one staff member will visit the office each day to receive deliveries of key items and arrange customer deliveries. This decision has not been made lightly but we are continuing to operate as business as normal where required..

 

Our copier technical team are now all working from home, we will attend emergency breakdown calls when they are deemed an emergency and we ask customers to log a support call via email where possible This email address is being protected from spambots. You need JavaScript enabled to view it., alternatively they can be contacted via the normal office number 01278 723784. Deliveries of consumables are available via FedEx direct to your office when needed and our remote monitoring tools are still in place.

 

We have seen over the recent days we have seen a dramatic increase in IT support calls into our helpdesk. Our dedicated team of consultants are working increased hours to assist you all. Please bear with us, we are trying to respond as quickly and efficiently as possible.

 

Please continue to contact us when you need us, we are here for you during this difficult period. If you have any direct questions for us as a business feel free to contact our directors via email or their mobiles.

 

Finally, our best wishes to anyone who has been impacted by the virus, either directly or indirectly. Our thoughts are with you all currently. A massive thank you to all of the staff working within any of the critical industries in particular the Health Care Sector and the NHS our thoughts are with you all at such a difficult time thank you, if as a business we can support you in anyway then please reach out.

 

Stay safe and well

 

Nigel Gass email: This email address is being protected from spambots. You need JavaScript enabled to view it. Ph: 07974 370445.

 

Paul Macfarlane: email: This email address is being protected from spambots. You need JavaScript enabled to view it. Ph: 07976 159350.

 

 

 

 

 

 

Coronavirus (COVID-19) Update from SDS:

on Thursday, 19 March 2020. Posted in News

Coronavirus (COVID-19) Update from SDS:

Coronavirus (COVID-19) Update from SDS:

 

Coronavirus (COVID-19) Update from SDS:

We are doing all we can to keep our support running as smoothly as possible during these extraordinary and difficult times. As you will be aware the Government has upped the level of their response to the coronavirus outbreak.

 

We have a robust business continuity plan in place and will be regularly assessing our response day by day. In the meantime please be aware:

 

  • We are currently operating as normal with no impact on our regular service.
  • Our engineers have been supplied with Isopropanol cleaning kits and up to date advice regarding handshakes, and general conduct onsite.
  • All machines will be fully cleaned before leaving for installation and where possible we will remotely install drivers and scan information and pre-install network information.
  • Where possible all senior managers will be working from home.
  • Customer support will be available as per our normal hours.
  • Customer-facing meetings and staff training sessions where possible will be delivered remotely.

 

Thank you for your ongoing support through these challenging times, if you have any questions please don’t hesitate to contact me: 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

  Best wishes, Nigel Gass, Director

 

 

 

Achieve “scanning happiness” with these top tips:

on Friday, 14 February 2020. Posted in News

Achieve “scanning happiness” with these top tips:

Achieve “scanning happiness” with these top tips:

 

Achieve “scanning happiness” with these top tips:

Using the Konica Minolta Bizhub scanner can improve results and save time when scanning documents – especially large batch documents.

 

Christmas Opening Hours

on Tuesday, 17 December 2019. Posted in News

Christmas Opening Hours

Christmas Opening Hours

Our office Christmas opening hours are:

CLOSED from Midday 24th December

RE-OPEN 9:00 am 2nd January 2020

For service support call 01278 723784

 

We would like to thank our customers for their continued support and wish you a healthy and happy new year.

Merry Christmas Everyone!

WESTON SUPER MARE’S STUNNING WINTER GARDENS CHOSEN FOR 2019 SDS OPEN DAYS

on Friday, 04 October 2019. Posted in News

WESTON SUPER MARE’S STUNNING WINTER GARDENS CHOSEN FOR 2019 SDS OPEN DAYS

WESTON SUPER MARE’S STUNNING WINTER GARDENS CHOSEN FOR 2019 SDS OPEN DAYS

 

The Stunning Winter Gardens hosts the 2019 SDS Open Days

In its 90th year, Weston-super-Mare’s most iconic venue has reopened to the public after an extensive £15 million renovation and refurbishment…

The Winter Gardens Pavilion is one of the largest venues of its kind in the South West, and since the late 1920s it has hosted many famous acts and events, the latest of these occasions are the SDS Open Days.

 

In addition to the great features and benefits you will see over the two days by attending, you will be entered into the free prize draw to win an iPad 10.2.

 

You will see:

• Demos of the latest Konica Minolta copiers, printers & scanners

• Time-saving admin & efficiency tips for the office

• Software innovations including mobile device printing/scanning & print-on-demand booklet making

• Take the SDS challenge: Frustrated by your current filing system? SDS challenges you to find your documents quicker in a conventional filing cabinet, than we can find it using our Document Navigator system.

• Free gift for every attendee and much, much more...

 

Register your space at the SDS Open Days to secure your slot with an SDS specialist. Please visit https://tinyurl.com/y6ygbtnf to make your booking.

 

Event address:

Winter Gardens Pavillion, Royal Parade, Weston- Super-Mare, BS23 1AJ

Event dates:

Tuesday 19th and Wednesday 20th, November 2018. 9am-5pm * To enter the free prize draw you must book your space at either of the event dates. Registration for either of the SDS Open Days automatically enters you into the free prize draw to win the “iPad. The draw will take place after the event and the lucky winner will be notified by SDS. No other prize (including cash alternative) will be offered. The judges decision is final.

The Path to Increased Organizational Efficiency

on Tuesday, 13 August 2019. Posted in News

The Path to Increased Organizational Efficiency

The Path to Increased Organizational Efficiency

 

The Path to Increased Organizational Efficiency

At SDS we are always looking for opportunities to make our clients lives easier with document workflows and private cloud storage solutions.

 

What are document workflows?

 

The need within a business to retrieve or correctly file a document is hugely important (as anyone who can’t find one will testify); with the error rate of a trained typist at 8% the chances of wrongly naming or incorrectly filing a document presents a real danger to your organisation. This is one of the reasons you need to consider document workflows…

 

“These solutions enable you to capture documents from your scanner, copier also watched network folders (electronic or hard copy) or email and extract the necessary information to firstly validate and check the content is correct, then route them to a network location or folder based on the extracted data.

 

This can not only vastly improve the efficiency and costs of maybe an invoice approval system, but dramatically impact production costs. Also in the GDPR and security-conscious era that we have currently, it gives you an invaluable audit trail to any of your HR systems.

 

What about private cloud solutions?

 

As tablets and mobile devices have become commonplace, a solution is required to enable their users to access corporate data, transfer data between devices and share data with others. Some organisations turn to cloud storage, however, for many organisations, this is not a viable option. But what is the alternative?

 

Where IT is mission critical and data is a valuable property, which is governed by both security policy and legal/regulatory compliance frameworks, or where you just want simple access to file servers from BYOD devices. We believe we have the answer.

 

We offer a multi-platform remote file access and sharing solution which can provide access to all regular network shares and personal home folders. Users can download files for use offline, send to third party apps for manipulation/editing, annotate and mark up documents providing graphical, textual or audio feedback and upload files, photos, and videos back to their network. Our offering provides functionality normally associated with public cloud storage solutions; however, the data is stored on private storage devices within the end-user organisations’ network. Staff can continue to use existing document creation software (MS Office, Open Office or Apple productivity apps) ensuring maximum compatibility both within and externally to the organisation.

 

If you wish to find out more about these solutions then please don’t hesitate to contact us on 01278 723784 or email: This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

 

SDS Join the Elite...

on Tuesday, 06 August 2019. Posted in News

SDS Join the Elite...

SDS Join the Elite...

 

SDS Join the Elite...

SDS would like to announce that we have become an Elite member of the Somerset Chamber of Commerce. We have always been proud to support and supply this wonderful organisation and once the Inspire Elite Programme was set up in the county it was a natural and logical step forward to make the most of the opportunity.

 

This year has also seen us become an Elite partner with our principal supplier Konica Minolta (the highest level available), which will enable us to receive the best support and pricing to pass on to our many clients.

 

With these partnerships in mind we thought we would look up the dictionary definition of elite:

 

“Elite organisations are considered to be the best of their kind”.

 

I think we can agree on that definition.

 

If you would like to know more about what makes us elite, please contact us today on 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

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