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Coronavirus (COVID-19) Update from SDS:

on Thursday, 19 March 2020. Posted in News

Coronavirus (COVID-19) Update from SDS:

Coronavirus (COVID-19) Update from SDS:

 

Coronavirus (COVID-19) Update from SDS:

We are doing all we can to keep our support running as smoothly as possible during these extraordinary and difficult times. As you will be aware the Government has upped the level of their response to the coronavirus outbreak.

 

 

 

 

We have a robust business continuity plan in place and will be regularly assessing our response day by day. In the meantime please be aware:

 

  • We are currently operating as normal with no impact on our regular service.
  • Our engineers have been supplied with Isopropanol cleaning kits and up to date advice regarding handshakes, and general conduct onsite.
  • All machines will be fully cleaned before leaving for installation and where possible we will remotely install drivers and scan information and pre-install network information.
  • Where possible all senior managers will be working from home.
  • Customer support will be available as per our normal hours.
  • Customer-facing meetings and staff training sessions where possible will be delivered remotely.

 

Thank you for your ongoing support through these challenging times, if you have any questions please don’t hesitate to contact me: 01278 723784 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

Best wishes, Nigel Gass, Director.

 

 

 

 

 

 

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