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SDS – Updated - Covid 19 Information

on Thursday, 26 March 2020. Posted in News

SDS – Updated - Covid 19 Information

 

 

SDS – Updated - Covid 19 Information:

Further to the announcement by the UK Government on Monday evening we can confirm that all SDS employees are now working from home. We have made the decision that one staff member will visit the office each day to receive deliveries of key items and arrange customer deliveries. This decision has not been made lightly but we are continuing to operate as business as normal where required..

 

Our copier technical team are now all working from home, we will attend emergency breakdown calls when they are deemed an emergency and we ask customers to log a support call via email where possible This email address is being protected from spambots. You need JavaScript enabled to view it., alternatively they can be contacted via the normal office number 01278 723784. Deliveries of consumables are available via FedEx direct to your office when needed and our remote monitoring tools are still in place.

 

We have seen over the recent days we have seen a dramatic increase in IT support calls into our helpdesk. Our dedicated team of consultants are working increased hours to assist you all. Please bear with us, we are trying to respond as quickly and efficiently as possible.

 

Please continue to contact us when you need us, we are here for you during this difficult period. If you have any direct questions for us as a business feel free to contact our directors via email or their mobiles.

 

Finally, our best wishes to anyone who has been impacted by the virus, either directly or indirectly. Our thoughts are with you all currently. A massive thank you to all of the staff working within any of the critical industries in particular the Health Care Sector and the NHS our thoughts are with you all at such a difficult time thank you, if as a business we can support you in anyway then please reach out.

 

Stay safe and well

 

Nigel Gass email: This email address is being protected from spambots. You need JavaScript enabled to view it. Ph: 07974 370445.

 

Paul Macfarlane: email: This email address is being protected from spambots. You need JavaScript enabled to view it. Ph: 07976 159350.

 

 

 

 

 

 

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