Southwest Digital Systems are proud to announce that we took home the award for Service Excellence at the Sedgemoor Business Awards on Thursday 20th March 2014
An excerpt from the Sedgemoor Business Awards Website describles this award as:
This award recognises a business that is committed to service excellence throughout the entire business.
Service excellence can be recognised across all industry sectors. For example, a B2C based business must demonstrate how the service offered to each and every customer is of an impeccable standard. A manufacturing business, on the other hand, might choose to provide details on how its products continually meet or exceed customer expectations, and how it puts quality at the very forefront of the business.
A service-based business which has made significant improvements to its service performance would also be eligible to enter.
As well as being able to demonstrate exceptional customer service, the business will also need to show the judges what steps they have taken to ensure they effectively understand their customers and their needs.
We would like to thank the whole team Nigel, Dean, Paul, Simon, Dan, Jon, Harry and Tara. Who have done sterling work to achieve this brilliant accolade.