Debra Turner of Orme Architecture in Street, Somerset, explains how moving to a smaller, local print/copy/scan company helped their business.
Orme Architecture is a specialist 'environmental' architecture practice providing award-winning innovative sustainable design solutions and a planning consultancy service to a wide range of domestic and commercial clients.
We had come to the end of our existing print/copy/scanning contract and felt frustrated by the lack of a single point of contact, or any real support in utilising the Print Audit software system.
The SDS solution
On first contact with SDS we become aware of the print/copy/scanning benefits being enjoyed by another architect customer of theirs. The location of SDS premises means they’re a local firm to us and they demonstrated their products and services are competitively priced.
We were also impressed by the IT expertise of SDS staff in their ability to match our requirements.
The long-term benefits
Our experience was and continues to be one in which we view SDS as a thoroughly professional organisation.
Having engaged in working with SDS, they’ve implemented a system using PaperCut print management software.
SDS staff have consistently demonstrated that nothing seemed like too much trouble and their ongoing support continues to impress. They’re a good local company with extremely fast customer care support services.
Moving from our previous, large supplier, we feel we have gained better financial benefits with SDS’s dedicated local staff. Excellent stuff all round.