The Somerset Chamber will, whenever possible, seek to use a member’s services, whilst at the same time, being seen to obtain value for money. To determine the Chamber’s needs, SDS carried out a Free Print Audit prior to submitting a proposal. When we received SDS’s print/copier/scanner detailed estimate, it was obvious that we were being presented with a competitive costing: something that would provide us with a secure, quality resource and also reduce our overheads.
Although we had been reasonably happy with our previous supplier, SDS’s proposed package of hardware, software and higher level of service support, made our decision to change supplier straightforward. Since taking delivery of the new technology, our experience of working with SDS has been of the highest quality. Installation was seamless and training was structured and clear. Our previous facilities were similar operationally however, the increased speed and output quality of the new equipment has dramatically improved office productivity.
Two key improvements have emerged since enlisting SDS as our supplier:
“SDS staff listened to how we currently worked and how we wanted to work going forward. We were looking to upgrade and save on costs with as little disruption as possible and this is exactly what SDS has delivered.”
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