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Case Study

Sam Hawker from AbleCare Homes, a Bristol based, family-run residential care home company, explains how SDS help their multi-site business…

The situation

We have used SDS for many years. Initially, they provided us with a single machine to replace the various desktop printers that we had in our main office. They installed a fast A3/A4 colour and mono copier, printer and scanner, which quickly became the hub for our office.

As we became more reliant on the machine, we were naturally more dependent on SDS delivering a swift response to any maintenance issues.  I can safely say that they have consistently delivered on this each time we have called upon them.


The SDS solution

The Bizhub that we run not only produces all our office documents, but also training manuals and policy documents in superb quality. We also use the scanning functionality to route hard copy documents, like the morning post, to individual email accounts and archive documents to save space.

The long-term benefits

We run six care homes, all of which have the need for smaller devices to scan, print, copy and fax. SDS have provided and set up desktop units for all six locations. This means we have one company to contact for all consumables and if there are any breakdowns SDS are available to attend and fix the problem quickly and efficiently.

“I cannot recommend them highly enough.”

Sam Hawker from AbleCare Homes, Bristol

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