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Case Study

Customer care, quick response times and significant cost savings make SDS ‘a pleasure to work with’ for Lyons Bowe proprietor Paul Lyons.

The situation

Lyons Bowe is a commercial law firm located in Shepton Mallet, Somerset, specialising in company and commercial litigation, employment issues and property for both commercial and residential.  Our Printer/Copier/Scanning resources were very basic, with the result that reproduction and document handling was very time consuming and the print output quality was less than desired.


The SDS solution

A positive and constructive telephone conversation with SDS led us to arrange a meeting on our premises.  This meeting quickly identified that SDS provide a friendly, efficient and cost effective range of Printer/Copier/Scanning services.

The long-term benefits

Once we had delivery of our SDS supplied machine, staff quickly learnt to make the most of the new facilities and found that they literally whizzed through everything we asked of them… and with excellent print quality, whether one or a couple of hundred copies.

“It has been and continues to be a pleasure working with SDS staff. Indeed, the company delivers an all-round quality customer care service that is rapid in its response and effective in its actions, efficiency gains and cost savings.”

Paul Lyons – Sole Proprietor of Lyons Bowe Solicitors, Shepton Mallet, Somerset.

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