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Case Study

Finance Director, Robert Topazio explains how SDS combine reliability, service and technical expertise to create a cost saving package for Strongvox Homes.

The situation

Operating throughout the South West, Strongvox has 20 permanent staff and a turnover in excess of £15m.  Robert Topazio, explains their situation: Strongvox is a ‘home-builder’.
We build around 100 properties each year and believe that our company culture brings to bear a unique blend of loyalty, trust and commitment in its approach to building the types of quality homes people want to live in.

Photocopiers are an essential office tool these days and our old machine had reached the end of its lease period. We were on a ‘maintenance only’ agreement with SDS. As the machine was getting older, SDS proposed that a new machine would not only bring extra facilities and improved quality but would also save us money.

The SDS solution

SDS staff genuinely took time to listen to our needs and suggested the most suitable replacement technology. We were impressed by their approach in not ‘over-specifying’ what we needed. They put us, the customer, first, building on our long-term relationship rather than seeking short-term gain.

The long-term benefits

We were aware of SDS reputation for delivering a quality customer care service and excellent printer/copier and document management solutions. Our experience in replacing our old printer/copier has provided clear evidence that SDS live up to their reputation. Our new SDS machine provides us with faster printing and copying, much improved scanning facilities and an overall cost saving package.

“SDS is a reliable service provider that continues to treat us as a valued customer.”

Robert Topazio, Finance Director – Strongvox Homes

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